How can we help?

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Anew. Cancel at least 24 hours before the end of the current period to avoid the next charge.

This applies to the free trial too: it becomes a paid subscription automatically unless you cancel before it ends.

I already paid. How do I get my subscription back?

Open Anew, go to Profile, tap Anew Premium, then tap Restore purchases. Make sure you are signed in with the same Apple Account you used to buy it.

How do I get a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

My affirmations are not arriving as notifications.

Check that notifications are allowed in your iPhone's Settings, under Notifications, then Anew. In the app, open Profile to check how often and when your reminders are set. Affirmation notifications are sent only while a subscription or trial is active.

Do I need an account? Where is my data?

There is no account. Your categories, favorites and the affirmations you write are stored only on your iPhone. Deleting the app deletes them. See the privacy policy for details.

Is Anew available on Android or iPad?

Not yet. Anew is made for iPhone.